Another slightly unfortunate title - "fierce" means robust, courageous, meaningful. It's about having those conversations many of us put off
A communications guide for "achieving success one conversation at a time"
For people who are considering their communication styles and wondering if there's a better way
Title:
You Just Don't Understand
Author:
Deborah Tannen
In my opinion a better ()deeper, more rigorous) book than "Men are from Mars, Women are from Venus" but with the same intent
For people who want to explore the gender gaps in communication and want academic rigour behind the conclusions and recommendations
Title:
The Power of Empathy
Author:
Arthur Ciaramicoli & Katherine Ketcham
An excellent guide to this elusive skill - empathy
Written by someone who really knows their stuff - from a personal and professional perspective
I've had great feedback from this book
For people who want to understand empathy and begin to practise it
Title:
Non-violent Communication
Author:
Marshall B. Rosenberg, Ph.D
Another challenging title. NVC is about communicating in an effective way where everyone feels heard and where feelings and needs are an essential part of the process
A great introduction to the field - well written and full of examples of his amazing work. I was trained by Jo McHale, if you'd like to know mre contact her at jo@touchstones.co.uk
Although I've had great feedback from this book, it only really seems to come alive for people on the courses and conferences
For people who want to find connectinos with their colleagues, spouses or children
Emotional Intelligence
Book
Title / Author
Detail / who's the book for?
Title:
The EQ Edge
Author:
Steven J. Stein & Howard E. Book
A useful back-up to the Emotional Intelligence psychometric, the EQi
Takes each of the EQ areas and explores it. Offers techniques to improve
For people who have taken the EQi and want to know more
Title:
Emotionally Intelligent Living
Author:
Geetu Orme
An introduction to emotional intelligence
Takes a very personal and wll rounded perspective
For people wanting an introduction to emotioal intelligence